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FAQ's

Do you accept Custom Orders?

I am not currently accepting custom orders.

 

How long will it take to ship my 'Made to Order' Creation?

I try to process these orders as quickly as possible, but fabrication times do differ depending on how many MTO orders come through each given week. Made to Order can take up to 3 weeks to ship out.

  

When will my item ship? 

Items ship within 5 business days of purchasing.

 

Where can I find my tracking Information 

Once your item has shipped, you will receive an email with your tracking #.

 

Do you accept returns?

No, I do not accept returns. 

Please double check your ring size BEFORE ordering. I do not accept returns for rings that were not ordered in the correct size. 

 

How do I find my ring size?

I offer inexpensive and reusable sizers on my site, under the tab 'Ring Sizing Gauges'.

Or head over to your local jewelry shop, most stores will size you for free!

 

Can you resize a ring?

I can size a ring up about a half of a size. I cannot size a ring down.

 

Do you work with personal stones and/or jewelry?

No, I do not work with customer stones and/or jewelry. 

 

Will you fix jewelry that needs repaired?

I will fix jewelry that has been purchased from me. If you ever come across a flaw in the jewelry you receive from me, please contact me and we will discuss a solution for this!

I do NOT however fix jewelry that someone else has created. Jewelry repairs are not my specialty and I do not feel comfortable working with jewelry that someone else has created.